Case Studies | Your360.ai

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"In 25 minutes, Your360’s onboarding revealed more than several coaching sessions. And thanks to the report, I’m implementing changes I never would have discovered."

VP Engineering, Upwork

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Frequently Asked Questions

How is this different from a survey-based 360?

Survey 360s ask people to rate statements on a scale and leave short comments. Your360 conducts real voice conversations where an AI coach asks follow-up questions, probes for specifics, and draws out the kind of examples that make feedback genuinely useful. A 15-minute conversation captures more depth than a 45-minute written survey. And every participant receives a live AI coaching debrief to help them understand and act on what they heard, something most survey tools don't offer at all.

Is feedback anonymous?

By default, peer and direct report feedback is anonymous in the report. Manager feedback is attributed, because development works best when it's connected to the working relationship. We don't trace quotes back to specific providers, though naming very specific situations could make feedback recognizable to the learner.

These settings are configurable. Administrators can adjust attribution rules to fit their organization's culture, whether that means making all feedback anonymous, attributing by relationship category, or something else. The default works well for most developmental 360s, but organizations running 360s in different contexts have flexibility to set this up the way that fits.

What do managers and HR see?

By default, the 360 report is private to the participant. Managers and HR do not see individual reports. What they do see is completion tracking (who has finished, who hasn't) and, for team programs, an anonymized Team Insights report that surfaces patterns across the group without identifying individuals.

What parts of my conversations with Coach Tam stay private?

Your 360 debrief with Coach Tam, where you process your feedback, ask questions, react, and work through what you've heard, is always private. That conversation is never shared with feedback providers, managers, or HR, regardless of how your organization has configured the program.

Can this replace our existing 360 process?

Yes. Your360 handles the full cycle: participant onboarding, feedback provider scheduling and reminders, voice-based interviews, synthesis, and live coaching delivery. Most teams that adopt Your360 are replacing either a survey-based 360 tool, a consultant-led assessment process, or an informal feedback process that wasn't delivering useful results.

Administrators can customize feedback questions, timelines, and confidentiality settings to match their program. Setup takes minutes, not weeks. And because every conversation is captured and synthesized by AI, the system gets smarter over time. Repeat 360s and pulse checks build on prior context for more relevant, more personalized coaching.

How does Your360 compare to traditional, consultant-led 360s?

The best 360s have always been interview-based. Every executive coach we've talked to who uses the major brand-name 360 tools will say the same thing: real conversations produce far richer, more actionable feedback than surveys. The challenge has been that interview-based 360s required a human to conduct every conversation and write every report. That meant $5,000-$15,000 per person, months of waiting, and access limited to a handful of senior leaders.

Your360 delivers that same interview-based methodology, powered by voice AI, at a fraction of the cost. Participants get the same experience: a self-discovery conversation, individual peer interviews, synthesized themes and coaching guidance, and a live debrief. Built with Rebecca Glenn, co-author of Fearless Feedback (a practitioner's guide to 360s), and Mandy Varley, People Scientist and PhD, Organizational Behavior.

Is my data secure?

All data is encrypted in transit (TLS 1.2+) and at rest. We are SOC 2 Type II compliant, audited by Sensiba. We comply with GDPR and CCPA requirements.

Voice recordings and transcripts are retained while your account is active and deleted when you delete your account. Aggregated, de-identified data may be retained to improve our AI coaching quality. We do not sell, share, or use your data for training third-party AI models.

How does Your360 work with performance reviews?

Timing: We recommend running 360s a couple of months before performance reviews or off-cycle. This gives people time to focus on development without evaluation pressure, and to act on insights before their next review.

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